Refund policy
Last updated: June 19, 2026
Our reviews are free, so this only covers the two optional paid services on /submit. The short version: before we start work you get a full refund; once the work is delivered we generally can't refund it. The details are below.
How payment works
Paid tiers are arranged manually: after you submit, we email you instructions and you pay by Payoneer or bank transfer. A refund means we send the money back the same way you paid it.
Expedited review — $49 · one-time — permanent
- Before we start: full refund, no questions asked.
- If we decline your tool: full refund — we only keep payment for work we actually do.
- Once the review is published:the service has been delivered, so it isn't refundable. An Expedited review buys speed, not a particular verdict, so a critical review is not grounds for a refund.
Sponsored placement — $99 · 1 month
- Before the slot goes live: full refund.
- If we decline: full refund.
- Once it's live:the month is reserved and running, so it isn't refundable for that period. If we ever take the slot down early for a reason on our side, we refund the unused days pro-rata.
How to request a refund
Reply to your payment email, or write to info@aitoolspolice.com with the tool name and what you paid. We reply within a few business days and process eligible refunds within about 5–10 business days, depending on how quickly Payoneer or your bank settles it.
Questions or disputes
If something doesn't look right, please contact usfirst — we're a small, reachable team and we'd much rather sort it out directly. This policy sits alongside our terms; we may update it, and the date above will change when we do.